Shipping Policy

xclothiq is a software platform that connects independent buyers and sellers. We do not ship products, store inventory, or act as a logistics provider. All shipping arrangements are handled directly between the buyer and the seller.

Shipping locations and coverage are determined by each seller. Buyers should confirm shipping availability, costs, and timelines directly with the seller before completing a transaction.

Order processing times are set by individual sellers. Buyers and sellers are responsible for agreeing on preparation and dispatch timelines directly with each other.

Delivery times vary depending on the seller, shipping method, and destination. Any estimated delivery timelines are provided by the seller and are not controlled or guaranteed by xclothiq.

Shipping charges are determined by the seller. Buyers should confirm shipping costs and payment arrangements directly with the seller before completing any transaction.

Tracking information, if available, will be provided by the seller. Buyers should request tracking details directly from the seller once the item has been shipped.

All shipping responsibilities, including lost, delayed, or damaged packages, are handled directly between the buyer, seller, and the shipping provider. xclothiq is not responsible for shipping issues, claims, refunds, or replacements.